Privacy Policy

 All visitors to the Pure Elements website are bound by the terms and conditions stated below which we have the right to modify at any time. Pure Elements urges users to read these terms carefully. When registering with the Pure Elements website, accessing or navigating the site (including the blog site) you will be deemed to have acknowledged and accepted the terms and conditions of this website. 



Your privacy whilst navigating our site is of the utmost important to us.

  • Pure Elements does not share or sell customer information to third parties or use personal information for any reason other than its intended use.

  • Personal information will be collected to assist in providing you with relevant customer information, i.e. notification of products, promotional materials and newsletters.

  • As requested by law, you may ‘opt-out’ from receiving promotional material from Pure Elements at any time by following the instructions at the bottom of sent material. Alternatively, if you wish your details to not be used for any marketing purposes at all you can contact our head office directly at

  • If we have collected private information from you it cannot be seen or modified by other sources.

  • Any private information collected that is no longer needed will be deleted.  


 Please feel free to contact us if you have any questions or comments concerning our privacy policy.




Privacy Policy 

Your right to privacy is very important. We recognise that when you choose to provide us with information about yourself, you trust us to act responsibly. We believe this information should only be used to help us provide you with better service. That is why we have put policies in place to protect your personal information. 

Terms of Use of this Website

Notice: Acceptance of Terms of Use

Use of this website is subject to the Terms of Use as set out in this notice and which constitute a legal agreement between you and Pure Elements Online. By using this website, you acknowledge that you have read, understood and agreed to be bound by the Terms of Use. Please review the Terms of Use prior to viewing this site. If you do not agree with the terms thereof, please do not use this website. 


The contents of this website are copyright © property of Pure Elements Online. or its suppliers. You may view this site and electronically copy or print hard copies of parts of it for your personal, non-commercial use only. You may not distribute, reproduce, display, publish or otherwise commercialise any part of this website without our written permission.


This site contains registered and other trademarks belonging to Pure Elements or its suppliers. Except with our prior written approval, Pure Elements does not authorise the grant of any license or right to use those trademarks. Pure Elements prohibits use of any Pure Elements’ logo and trademark as a 'hot' link to any non-Pure Elements site unless the establishment of such link is approved in advance by Pure Elements in writing.

Linked Sites and Advertising

Our website may include links to third party sites. These links are provided as a convenience and their inclusion does not imply Pure Elements’ endorsement of the site or any association with their operators. Pure Elements is not responsible for the contents of any linked site or liable for any direct or indirect loss or damage suffered by you from accessing, using, relying on or trading with third parties. Similarly, any dealings you may have with any advertiser appearing on our website are solely between you and the advertiser or other third party. Pure Elements is not responsible or liable for any part of any such dealings or promotions.

Pure Elements reserves the right to prohibit links to its website and you agree to remove or cease any link upon our request. You may not frame any part of the website material by including advertising or other revenue generating material.


The materials contained on this website are provided "as is" without warranties of any kind, either express or implied. This website is a general information service only. Use of the website material is at your own risk. Pure Elements is not responsible for any adverse consequences arising out of the use of information contained on the website. You should assess whether the material provided is appropriate in light of your own objectives, situation and needs. Pure Elements does not give any warranty of accuracy or reliability of information contained on the website to you or any other person. 

Limitation of liability

While reasonable care has been taken to ensure the facts stated in the website are accurate and the opinions given are fair and reasonable, neither Pure Elements nor its contractors or employees, to the fullest extent permitted by law, will be responsible for errors or misstatements or be liable whether in contract, tort (including negligence) or otherwise for any loss or damage caused (whether direct, indirect, consequential, special, or loss of profits) out of the use of, or the inability to use, the materials on this site. This limitation of liability applies even if Pure Elements or a Pure Elements’ representative has been advised of the possibility of such damages.

Terms of Use Revisions

Pure Elements may at any time revise these terms of use by updating this posting. By using this website, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current terms of use to which you are bound. 

Supply of Goods

Terms of supply

We will endeavour to supply you with the goods ordered using this website, but Pure Elements will not be liable to any person if we decline to fulfil, or are unable to fulfil, an order. Supply of goods and services to you is made on these Terms only (as we may amend them from time to time). The only circumstance where any variation to these Terms will apply is where Pure Elements has expressly agreed in writing to that variation. If there is any conflict with other terms of trade, these Terms will take priority over any other terms of trade.

Product information, images and colours

Product information given on the Pure Elements website or in our catalogues and promotional materials is for your guidance but does not afford a guarantee of use. Common sense and discretion are advised in the proper and safe use of all products purchased from us. 

Each product purchased is sold subject to its Product Description. Pure Elements takes reasonable care to ensure that all details, descriptions and prices of products appearing on our website or in our catalogues and promotional materials are correct. Although we aim to keep these details as up to date as possible, the information, including Product Descriptions, appearing on this website or in a Pure Elements catalogue or promotional publication at a particular time may not always reflect the position at the exact moment you place an order. 

We cannot guarantee that your monitor's display of any colour will be accurate. We will endeavour to deliver the corresponding products but do not warrant that the products we deliver to you will be identical to those displayed in the photograph or on your monitor. This also applies to the reproduction of colours and images published in Pure Elements catalogues or other promotional materials. Styled images or photographs are used in some cases, in order to help demonstrate how a product may be worn or displayed. These extra styling products may or may not be able to be purchased separately from Pure Elements Online


The prices displayed on our website are those current at the time we acknowledge receipt of your Order. In all cases, the prices displayed are quoted in AUD dollars and are effective only in Australia. 

When you place an online Order, you will receive from us an automated Order confirmation by email. This email will be an acknowledgement of receipt of your Order only and will not constitute acceptance of your Order. A contract between Pure Elements and the customer, for the purchase of the goods, will not be formed until a shipment confirmation email has been received by the customer.

From the time we acknowledge receipt of your order until the time we dispatch your Order, Pure Elements reserves the right to correct prices without notice if necessary. If this occurs after you have received an order confirmation email, being acknowledgement of receipt of your order, we will contact you prior to processing your order to ascertain whether you still wish to purchase the affected product(s) at the corrected price (s). If we cancel your Order, we will promptly refund any payment already made by you to your original payment method

Prices for goods and services on this website are usually displayed inclusive of goods and services tax ("GST"). However, where corporate or bulk prices are displayed (such as on any "corporate services" pages of the site) these are exclusive of GST.

Risk and Ownership

Risk in products purchased from us will pass to you on delivery, but legal and beneficial ownership will remain with Pure Elements until all sums owed to us, in respect of those products and all other products and services supplied by us, are paid in full. While property in the products remains with us, we have the irrevocable right to enter your premises where the goods are located and take possession of and remove the goods. Until ownership passes, you hold the products as bailee for Pure Elements Online

Warranties and Limitation of Liability

Pure Elements will pass on to you the benefit of any warranties given by the manufacturers or suppliers of the products we sell. However, we expressly exclude to the fullest extent permitted by law all other warranties, descriptions, representations or conditions whether implied by law, trade, custom or otherwise.

Our liability for any claim, damages, loss or expense related to the supply by us of goods or services is limited to the cost paid by you for the goods or services except where statute expressly requires otherwise. To the fullest extent permitted by law we will not be liable in any event whether in tort (including negligence), contract or otherwise for any loss of profits or any consequential, indirect or special damage, loss or injury of any kind suffered by you or any other person.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.


Other Important Notices 

Changes to Terms and Conditions

We reserve the right to change these Terms at any time by notifying users of the existence of revised terms and conditions through the website. By continuing to access the website, you agree to be bound by the amended terms and conditions.


If at any time we do not enforce any of these Terms or grant you time or other indulgence, we will not be construed as having waived that term or our rights to later enforce that or any other term.


If any portion of these Terms is deemed to be invalid, illegal or unenforceable the remaining provisions shall remain in full force and effect. 

Governing Law

These Terms are governed by Australian law and you agree to submit to the exclusive jurisdiction of the Australian Courts. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.


 Payment Policy

We accept Credit Card (Mastercard and Visa only) and Paypal payment.

You may place your order by completing the checkout process on our website. We will confirm acceptance of your order when we send you an email confirming the shipment. 

If we cannot process your order after payment is received, we will contact you via email. 

Pure Elements has the right to  accept or reject your offer for any reason, including without limitation, the unavailability of any product, an error in the price or product description posted on this site or an error in your order. There may be reasons why Pure Elements cannot fulfill your order. Therefore, your contract with Pure Elements only comes into existence when Pure Elements advises you that it has accepted your order and receipt of your payment has been confirmed.

Prices of products and services and delivery and other charges displayed are current at the time of issue but may change at any time and are subject to availability. The availability of products and services may change from time to time. 

Pure Elements will retain title to the products you order until you have made payment.

You are responsible for any taxes, duties or other liabilities imposed by any governmental agency, including without limitation, any customs duty, goods and services taxes or any value added tax imposed on products or services acquired by your from Pure Elements Online.